Privacy Policy
Last updated: September 2026
This privacy policy explains how KernelBloom Cloudworks ("we," "us," "our," or "Company") collects, uses, discloses, and otherwise processes personal information in connection with our website and services.
Information We Collect
Information You Provide Directly
We collect information you voluntarily provide through our website and communications, including:
- Contact forms: name, email, company, phone number, project details
- Support requests: issue descriptions, system details, business impact information
- Engagement inquiries: team size, infrastructure challenges, business objectives
- Email communications: content of messages sent directly to us
Information Collected Automatically
When you visit our website, we may collect certain technical information through standard web technologies:
- IP address and location data
- Browser type and version
- Pages visited and time spent on each page
- Referring page and exit page information
- Device type and operating system
How We Use Your Information
We use the information we collect for the following purposes:
- Responding to inquiries and providing support
- Evaluating project fit and scope
- Communicating about engagements and deliverables
- Improving our website and services
- Compliance with legal obligations
- Addressing security incidents or fraud prevention
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:
- Service providers: With vendors who help us operate our website and provide services (hosting, email providers)
- Legal obligations: When required by law or court order
- Engagement context: With your client contacts or internal team members for project delivery
Data Security
We implement reasonable technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze website usage. You can control cookies through your browser settings. Some website functions may not work properly if you disable cookies entirely.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for 3 years for business records purposes. You may request deletion of your information at any time.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise these rights, contact us at hello@kernelbloomcloudworks.com.
Third-Party Services
Our website may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
Policy Updates
We may update this privacy policy periodically. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the updated policy.
Contact Us
For questions about this privacy policy or our privacy practices, contact us at:
Email: hello@kernelbloomcloudworks.com
Phone: +447592360451
Address: 7 KING STREET WEYMOUTH - DT4 7BJ (GB)